Job Description
KEY RESPONSIBILITIES
- Lead and manage a team of support specialists to provide technical support for projects.
- Collaborate with cross-functional teams to develop and execute project plans.
- Provide technical expertise and guidance to the team in solving complex technical problems.
- Ensure adherence to quality standards and regulatory requirements.
- Drive continuous improvement initiatives to enhance technical support processes and efficiency.
**Responsibilities**
YOU MUST HAVE
- Minimum 6 years of experience in technical support or related roles.
- Strong leadership and team management skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in technical support tools and methodologies.
- Experience with troubleshooting and resolving complex technical issues.
**Qualifications**
<...
- Lead and manage a team of support specialists to provide technical support for projects.
- Collaborate with cross-functional teams to develop and execute project plans.
- Provide technical expertise and guidance to the team in solving complex technical problems.
- Ensure adherence to quality standards and regulatory requirements.
- Drive continuous improvement initiatives to enhance technical support processes and efficiency.
**Responsibilities**
YOU MUST HAVE
- Minimum 6 years of experience in technical support or related roles.
- Strong leadership and team management skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in technical support tools and methodologies.
- Experience with troubleshooting and resolving complex technical issues.
**Qualifications**
<...
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