Job Description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

We are seeking an experienced Senior Technical Writer & eLearning Content Developer to lead the creation of world-class product documentation and customer training content. In this senior role, you will drive content strategy, mentor junior writers/designers, and partner closely with product, engineering, and customer success teams to ensure our customers and partners can adopt and use our software products with confidence.

This is a strategic and hands-on role, ideal for someone who thrives at the intersection of technical writing, ins...

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