Job Description

**JOB DUTIES:
- Facilitate issue identification and analysis
- Investigate and resolve technical issues
- Track requests resolution
- Provide technical training
- Build relationships with customers
- Test products & software
- Develop and share knowledge
**YOU MUST HAVE:
- High School Diploma, or equivalent.
- Customer service experience
- **Fluent English
**WE VALUE:
- Experience in the industry is preferred
- Good interpersonal and verbal & written communication skills
- Strong continuous improvement mindset, strong leadership impact
- Demonstrated experience with Knowledge Management & Call Center Management
- Good administration skills
**WHAT'S IN IT FOR YOU?**:
- Professional development in a great place to work
- Resideo's benefits above the Mexican law
LI-CR1
LI-Onsite

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