Job Description

INTERVIEW= Onsite / Virtual

JOB TYPE= Onsite



Position Summary: Responsible for supporting all technology hardware and software systems in our enterprise environment. Provide in-person and remote technical support to our customers. Assist in a wide variety of responsibilities including, but not limited to, asset tracking, detailed documentation, installation, configuration, remediation, and troubleshooting of IT resources. Provide top-tier service and support with clear and concise communication and follow-through.



Job Responsibilities:

" Installs and configures computer hardware, software, systems, mobile devices, printers, and scanners

" Assists in coordinating audiovisual setups and video conferencing support

" Virtual Meeting Applications knowledge preferred (MS Teams, Zoom, GoTo, etc.)

" Audiovisual Equipment knowledge preferred (Microsoft Teams Rooms certified equipment)

...

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