Sr. Web Content Management (WCM) Developer

Job Description - Job Summary; Responsibilities; Knowledge, Skills and Abilities

 Job Summary

 Responsible for using programming languages including HTML, CSS, JavaScript

(JS), jQuery, and Content Management System (CMS) to deliver front-end development solutions such as Websites, Microsites, Webpages, and web and mobile apps content. Design, write program code, test, document, and implement functionally appropriate, technically sound, and well-integrated application systems in accordance with Customer requirements, organizational methodologies, and standards. Responds to production problems and implements immediate resolution efforts across Marketing and Digital Experience technology areas.

 Responsibilities

 Apply knowledge and skills of software development, automation process, and

testing effectively to solve a range of problems.

 Work alongside other Developers and Engineers on the team to elevate the

Digital Experience and consistently apply best practices.

 Collaborate closely with Business Owners, Product Owners, and cross-

functional departments to communicate project statuses and proposals.

 Document each aspect of a system or application as a reference for future

upgrades and maintenance.

 Determine and assess the needs of the user/business and then create

technical solutions to meet the requirements.

 Identify and resolve issues that arise during the design, testing, and

maintenance processes using problem-solving skills.

 Work in a fast-paced environment to deliver high-quality, technical

implementations across a variety of on premise and cloud-based Service as a

Software (SaaS) platforms.

 Deliver complex solutions by executing, maintaining, and optimizing

specifications, standards, and programming while adhering to project

timelines.

 Mentor, train and onboard other Developers and Analysts on the Team.

 Improve and expand technical capabilities by continuing their education through reading, workshops, conferences, and/or communities of practice.

 Responsible for the creation & on-time delivery of and maintenance of Webpages, Websites, and Web properties using expert level knowledge of, including, but not limited to, HTML, CSS, JS development, testing, quality control, and deployment

 Recommends program enhancements, optimizations, and automations across

campaign workflows, communication deliverability, industry best practices &

trends, testing, and the emerging Marketing Technology landscape

 May perform other job duties as directed by Employee's Leaders

 Knowledge, Skills and Abilities

 Advanced knowledge of development methodologies, practices, concepts, and

technologies obtained through formal training and / or work experience

 Advanced knowledge of HTML and CSS code standards and ability to

independently troubleshoot rendering issues in a wide array of configurations,

browsers, device types

 Ability to demonstrate consistent knowledge application, skills of front-end

development, and testing to solve a range of problems

 Advanced knowledge of required programming languages: HTML, CSS, and JS

 Ability to partner, communicate, and negotiate with various Technology,

Marketing, Digital Experience, or Customer Experience Teams

 Ability to analyze and manage large, complex, and vague Business or technical

problems, articulating the problem or root cause, and translating the analysis

into viable solution recommendations

 Ability to take on multiple assignments, whether administrative or project

related, while maintaining a successful level of completion in all responsible

work.

 Ability to mentor others to do the same.

 Ability to develop, present and effectively communicate ideas and strategies

to a variety of audiences.

 Advanced knowledge of web and mobile apps development best practices and

passion to stay ahead of marketing trends in the channel.

Additional Job Description - Education; Experience; Licensing/Certification; Physical

Abilities; Other Qualifications

 Experience

 Advanced level experience, seasoned and specialized knowledge in HTML5,

CSS3, JS

 Advanced level experience, seasoned and specialized knowledge in concepts,

practices, and procedures within enterprise Content Management Systems

such as OpenText TeamSite and Adobe Experience Manager

 Advanced level experience, seasoned and specialized knowledge using

Chrome developer, jQuery, Code Repository tools