Job Description

Job Description
We are seeking an experienced and high-performing Senior Zoho Sales Account Manager to join our Zoho Solutions Department.
In this role, you will be responsible for owning high-value opportunities, managing complex sales cycles, and supporting the Sales Account Management Team Lead in driving revenue growth and sales excellence.


You will act as a senior contributor and mentor, handling strategic accounts, leading negotiations, and supporting junior team members while maintaining full ownership of your individual sales targets.

This is a full-time onsite position based in Alexandria, Egypt.

Responsibilities

Sales & Revenue Ownership

  • Own and manage complex and high-value Zoho sales opportunities from qualification to closure.

  • Conduct advanced discovery sessions to understand client business needs and decision-making structures.

  • Lead solution positioning, proposal preparation, and contract negotiations.

  • Achieve and exceed individual sales targets and contribute to overall team revenue goals.

  • Support the Team Lead in reviewing large deals, pricing strategies, and discounts.

Client & Deal Management

  • Act as a trusted advisor to enterprise and strategic clients.

  • Conduct professional demos and presentations for Zoho solutions.

  • Manage objections, competition, and client escalations effectively.

  • Ensure smooth handover of closed deals to Account Management or Delivery teams.

  • Identify upselling and cross-selling opportunities within existing and new accounts.

Team Support & Mentorship

  • Support and guide Zoho Sales Account Managers on deal strategy, negotiation, and CRM usage.

  • Share best practices and lessons learned during sales reviews and team meetings.

  • Assist the Team Lead in onboarding and coaching junior sales team members.

  • Act as a role model in professionalism, discipline, and CRM compliance.

CRM, Process & Compliance

  • Maintain 100% CRM hygiene in Zoho CRM (leads, contacts, deals, activities).

  • Ensure all client communications, proposals, and follow-ups are documented.

  • Follow Pinerium’s sales SOPs, approval workflows, and communication SLAs.

  • Participate in pipeline reviews, forecasting sessions, and performance audits.



Requirements

  • Bachelor’s degree in Business, Marketing, or Information Technology.

  • 3+ years of experience in B2B SaaS or software sales (Zoho experience preferred).

  • Proven track record in closing mid-to-large enterprise deals.

  • Strong knowledge of the Zoho ecosystem (Zoho CRM, Books, Desk, Projects, Creator, etc.).

  • Excellent negotiation, presentation, and relationship management skills.

  • Ability to manage long sales cycles and multiple stakeholders.

  • High proficiency with Zoho CRM, Zoho WorkDrive, and Zoho Analytics.

  • Leadership mindset with mentoring and coaching capability.

  • Must have own laptop.

  • Must be a non-smoker (all types).

  • Full-time onsite position only – remote work is not permitted.



Benefits

  • Competitive senior-level salary + commission structure.

  • Medical and social insurance coverage.

  • Advanced Zoho training and certifications via Pinerium Academy.

  • Clear career progression toward Zoho Sales Account Management Team Lead.

  • Exposure to enterprise and strategic Zoho projects.

  • Professional, structured, and performance-driven work environment.



Requirements
Minimum 1 year experience in sales, account management or other customer-facing roles in Egypt Proven experience in a client-facing role, such as account management or customer success. Strong knowledge of Zoho applications and their capabilities. Excellent relationship-building and communication skills. Strategic thinking, business acumen, and ability to identify growth opportunities Excellent problem-solving skills with the ability to address customer issues effectively. Customer-centric mindset with a focus on client success and satisfaction. Strong organizational skills and ability to manage multiple key accounts. Proactive, self-motivated, and results-oriented attitude. Experience in contract negotiation and renewal is a plus. Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) or any SaaS product. Experience in delivering client-focused solutions to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Excellent listening, negotiation and presentation abilities Strong verbal and written communication skills - English and Arabic Additional Requirement: Candidate must have their own laptop. Must be a non-smoker (All types)

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