Job Description

Your Role and The Team

We are looking for a knowledgeable and proactive IT Incident and Problem Management Expert. This role is pivotal in bridging local execution and global management, ensuring consistent and accurate data across systems and services within the domain.

You will be responsible for overseeing the Incident and Problem management process, strongly aligned with WB Major incident management team and PSS SRE engineers

ING’s Payment and Settlement Services (PSS) aims to further mature, develop and expand ING’s state of the art payments platforms and settlements services. The PSS focusses on delivering payments and settlement services, meeting the expectations of ING’s business lines and beyond, whilst ensuring the basics: safe, secure, compliant, and reliable.

The PSS is an independent unit within ING’s COO domain, reporting directly into ING’s Chief Operating Officer.

The PSS is responsible for providing standardized payments ...

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