Job Description

<div>As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will engage with clients to understand their needs and issues, ensuring that our world-class systems operate smoothly. Your role requires exceptional communication skills to convey technical information clearly and effectively, while also leveraging your deep product knowledge to design and implement resolutions for client issues. You will be dedicated to maintaining high-quality service and support, ensuring client satisfaction and system reliability throughout your daily interactions. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for system reliability and performance.- Engage in co...

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