Job Description

Description

Responsibilities:-

  • Responsible for Executing Front Line Maintenance services for PSA customers as per PM schedule.

  • Executing Services against any breakdown Complaint as per agreed TAT with customer.

  • Maintaining NPS(Customer Satisfaction) Score > 70 for his region.

  • Travel friendly for outstations (other than Delhi NCR region in north) whenever required .

  • Flexible for working on odd hours based on the critical Breakdown calls .

  • Maintaining equipment uptime with targeted Energy efficiency.

  • Providing front line technical solutions on system upgradations to customer.

  • Responsible for generating LNM pipeline as per stretched Revenue Target and working closely with Sales rep for converting them into closed opportunity.

  • Responsible for Margin delivery for LNM and PSA contracts.

  • Ability to learn new evolutions like si...

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