Staff Applied AI/ ML Engineer - Customer Experience Platform

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide. Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. We are committed to building a collaborative and inclusive workplace, both physically and virtually.

The Role

Staff Machine Learning Engineer - Applied AI/ML at Gusto. Data team leverages Gusto’s rich dataset to guide product direction and decision-making by building the right AI/ML solutions at scale. We are looking for a technical leader (an individual contributor) to drive the scale and optimization of our customer experience and customer journey via AI and ML enabled experiences and services. You will build and optim...