Staff Consultant (Business Analysis)

REQUIREMENTS: 

• Experince : 6+ Years
• Hands-on exposure to credit, underwriting, loan origination systems (LOS) and operational workflows.
• Participate in UAT (User Acceptance Testing) of new lending products and features across LOS platforms (Sales, Credit, Ops modules).
• Identify bugs, workflow inefficiencies, or user challenges and communicate effectively to tech/product teams for resolution.
• Prepare End-User Documentation including SOPs, manuals, workflows, FAQs, and operational guides.
• Align product understanding with real-world use-cases across sales, credit, and operations.
• Conduct structured training sessions (in-person, virtual, blended) tailored to different teams (Sales, Credit, Operations).
• Reinforce learning through refresher sessions, update modules, or on-demand coaching.
• Demonstrate features and simulate use-cases on LOS and digital platforms.