Job Description

Job Description

REQUIREMENTS: 

  • Experince : 6+ Years
  • Hands-on exposure to credit, underwriting, loan origination systems (LOS) and operational workflows.
  • Participate in UAT (User Acceptance Testing) of new lending products and features across LOS platforms (Sales, Credit, Ops modules).
  • Identify bugs, workflow inefficiencies, or user challenges and communicate effectively to tech/product teams for resolution.
  • Prepare End-User Documentation including SOPs, manuals, workflows, FAQs, and operational guides.
  • Align product understanding with real-world use-cases across sales, credit, and operations.
  • Conduct structured training sessions (in-person, virtual, blended) tailored to different teams (Sales, Credit, Operations).
  • Reinforce learning through refresher sessions, update modules, or on-demand coaching.
  • Demonstrate features and simulate use-cases on LOS and digital platforms.
  • Liaise...

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