Staff Recruiter

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter.

About the Role

Foundever is looking for a Staff Recruiter. Focuses on recruitment and selection efforts at the company, but may also work in the following areas: associate relations, HR policy and program administration, compliance, training, HRIS administration and others.

Responsibilities

• Assists the local HR team in delivery of overall responsibilities.
• Assists in the development of others.
• Works hand in hand with Managers and Directors to make sure the right profile is delivered.
• Manages Kick off calls with Hiring Managers.
• Creates arts in order to post position.
• Posts the requested positions from Ops and Support Areas.
• Work hand in hand with Marketing team in order to post the arts in MaxConnect.
• Creates sheets with all applicants’ information.
• Request KPIs, works hand in hand with legal department and OHS.
• Interviewing candidates and evaluating their profiles.
• Conducts assessment involving the hiring manager & HR representative.
• Provides feedback to the applicants who were selected and not selected for the role.
• Following up on the hiring process.
• Research within the market to make sure the company has a competitive salary in every level.

Qualifications

• Previous experience as a Recruiter (1 or 2 years).
• Previous experience in Human Resources with demonstrated experience in recruiting non-exempt personnel, associate relations, and HR administration preferred.
• Call Center industry experience preferred.
• B2 English Level or above.

Required Skills

• Basic knowledge and ability in MS Office (Word, Excel, Outlook).
• Knowledge and ability to navigate the Internet and corporate Intranet, including how to search and research using both.
• Good verbal communication skills (active listening, speaks with confidence, uses proper etiquette, uses appropriate grammar/tone/inflection, displays appropriate temperament in conversations, relays information in a concise and logical manner, encourages open exchange of ideas and opinions).
• Good written communication skills (prepares appropriate documents, including reports on recruiting and hiring efforts; creates and delivers correspondence for applicants, including declination).
• Work at Home Position
• Quarterly Bonus
• Open-ended Contract

Seniority level

• Associate

Employment type

• Full-time

Job function

• Human Resources and Other

Industries

• Outsourcing and Offshoring Consulting

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Bogota, D.C., Capital District, Colombia