Company Summary

First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For® list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First American's business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst India's Best Companies To Work For™ 2023: Listed amongst the Top 100 by Great Place To Work® India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices. Software Services helps build First American's product suite that encompasses the best in class Title Insurance, Settlement and Mortgage solutions platforms. Leverages technology product stack across Microsoft platform predominantly to develop, enhance and maintain the best in class applications. The R & D division delivers solutions for the title insurance industry leveraging the best of NLP, AI and ML.

Job Summary

About the Role

We are seeking a highly experienced Staff Engineer to lead the design and development of scalable, secure, and high-performance solutions for our NPS platform. This role requires deep technical expertise, architectural vision, and the ability to influence engineering practices across multiple teams. You will work closely with Product Owners, Architects, and cross-functional stakeholders to deliver robust solutions that meet business and compliance requirements.

The ideal candidate combines strong backend engineering skills with cloud-native architecture experience, demonstrates leadership in technical decision-making, and thrives in solving complex problems at scale.

Responsibilities

Technical Leadership

• Define and drive architectural standards for NPS services and integrations.
• Lead design reviews and ensure adherence to best practices for scalability, security, and performance.
• Mentor engineers and foster a culture of technical excellence.

Platform Development

• Build and maintain services using .NET Core, AWS, and modern design patterns.
• Implement APIs and microservices with strong observability and fault tolerance.
• Optimize performance for large-scale data processing and transaction-heavy systems.

System Architecture & Best Practices

• Apply domain-driven design and event-driven architecture principles.
• Ensure compliance with security standards, data privacy, and regulatory requirements.
• Collaborate on CI/CD pipelines, containerization (Docker/Kubernetes), and automated deployments.

Cross-Functional Collaboration

• Partner with Product and Business teams to translate requirements into technical solutions.
• Provide technical guidance during planning and estimation.
• Troubleshoot production issues and lead root cause analysis.

Required Skills & Experience

• 10+ years of software engineering experience, with at least 2+ years in a Staff Engineer or equivalent leadership role.
• Strong proficiency in:
  • C#/.NET Core
  • AWS services (Lambda, ECS/EKS, S3, RDS, etc.)
  • RESTful API design and integration
  • Front-end frameworks (React, Angular) for full-stack capability
• Experience with:
  • Microservices architecture
  • Event-driven systems (Kafka, SNS/SQS)
  • CI/CD pipelines and DevOps practices
  • Observability tools (Unified Visibility)
  • Familiarity in BRMS (RedHat/IBM/Camunda Business Rule Management System)
• Solid understanding of:
  • Security best practices
  • Performance optimization
  • Scalable system design

FAI is committed to create an environment that respects, supports and inspires all individuals. We do not discriminate on the basis of color, religion, sex, gender identity, sexual orientation and age. At FAI, we celebrate diversity and believe that an inclusive workforce benefits employees, the organization and our community. We are an Equal Opportunity Employer. For more information about our company and dedication to putting People First, check out https://firstam.wd1.myworkdayjobs.com/faicareers.