Job Description
**Job Summary**
+ Ensure continuous availability and reliability of factory systems (MES, Automation, SPC, etc.) to support 24/7 manufacturing operations.
+ Provide technical support and troubleshooting for system-related issues impacting production lines and factory users.
+ Develop strong knowledge of MES architecture, workflows, and integration with other manufacturing systems (automation, ERP, warehouse systems and etc).
+ Act as the primary escalation point for system outages or performance degradation, coordinate resolution with internal teams and external vendors.
+ Collaborate with global development teams on project initiation, testing, and implementation.
+ Work closely with IT infrastructure, cybersecurity, and engineering teams to implement system upgrades, patches, and improvements.
+ Monitor system performance, identify optimization opportunities, and mitigate risks proactively.
+ Maintain accurate documentation for system configurations, sup...
+ Ensure continuous availability and reliability of factory systems (MES, Automation, SPC, etc.) to support 24/7 manufacturing operations.
+ Provide technical support and troubleshooting for system-related issues impacting production lines and factory users.
+ Develop strong knowledge of MES architecture, workflows, and integration with other manufacturing systems (automation, ERP, warehouse systems and etc).
+ Act as the primary escalation point for system outages or performance degradation, coordinate resolution with internal teams and external vendors.
+ Collaborate with global development teams on project initiation, testing, and implementation.
+ Work closely with IT infrastructure, cybersecurity, and engineering teams to implement system upgrades, patches, and improvements.
+ Monitor system performance, identify optimization opportunities, and mitigate risks proactively.
+ Maintain accurate documentation for system configurations, sup...
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