Job Description

**Standard Projects Leader**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
Lead a team of specialists who provide internal and external customers support (e.g., technical, order assistance, payment-related assistance). Oversee customer support process, definition, implementation, and execution in order to achieve target levels of service quality, operational efficiency and customer satisfaction.
**This position reports to**:
EL Customer Operations Manager
**Your responsibilities**:
- Performs analytic and diagnostic studies to determine most suitable techni...

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