State Collection Head

CTC 20 LPA

8 - 12 years experience in the collections department with Banks, NBFCs, or

Fintech.

NBFC/ BSFI/ FINANCIAL SERVISES / FINTECH

COLLECTION , RECOVERY, FLOW BUCKET, UNSECURED LOAN , TEAM HANDLE. AGENCY HANDLE

What you will work on:

● Monitor accounts and proactively act on that.

● Investigate historical data for each defaulter

● Find and contact clients to ask about their overdue payments

● Take actions to encourage timely debt payments

● Process payments and refunds .

● Resolve billing and customer issues.

● Update account status records and collection efforts

● Report on collection activity and accounts receivable status.

● Personal Visit on High Value accounts for fast resolution.

● Co-ordination with the Legal team for fast Recovery.

● Able to do allocation to respective agency and Executive.