Job Description

About the Role

This is an exciting opportunity for a senior leader to bepart of a purpose-driven, values-led organisation.

For more than 30 years, Sureway has been a trusted leader in
employment services across Australia. As a State Manager for the Inclusive
Employment Australia program, you will be responsible for strategic operations
across your region, leading a team of area managers and guiding them in all
aspects of quality service delivery and performance.

Key Responsibilities:

  • Provide strategic leadership and operational oversight
    across multiple regions and sites
  • Lead and empower a team of Area Managers and their teams to
    deliver sustainable employment outcomes for people with disability
  • Drive innovation and continuous improvement within a
    participant focused service delivery model
  • Leverage systems, tools, and reports to analyse and monitor
    individual, site and area performance and quality metrics
  • Facilitate training and development to ensure the provision
    of high-quality person-centred services
  • Establish and maintain strategic relationships with
    government agencies, disability services, employers, and community
    organisations
  • Achieve performance and quality KPIs
  • Represent Sureway at state forums, industry bodies, and key
    stakeholder engagements to influence policy and promote inclusive employment
  • Champion a high-performance and inclusive culture that
    reflects Sureway’s values and commitment to diversity and empowerment

    • What we are looking for:

  • Extensive leadership and management experience, in
    employment services, disability services, or a related human services field
  • Proven experience managing multiple regions or large teams,
    with strong people leadership and coaching capability
  • Strategic thinker with the ability to manage complex
    programs, budgets, and stakeholder expectations
  • Deep understanding of disability inclusion, social impact,
    and employment sector reforms
  • Commercially astute with experience using data-driven
    insights to optimise performance and drive sustainable growth
  • Strong relationship management skills and the ability to
    influence and negotiate at senior levels
  • Tech-savvy and confident in leading teams through digital
    tools, reporting systems, and compliance platforms

    • Benefits

    At Sureway, we believe in offering more than just a job. We
    provide growth, support, and rewards that help you thrive both professionally
    and personally.

  • We pay above award rates – because your time and
    talent are worth more
  • Performance bonus scheme based on meeting benchmarks
  • Birthday leave – celebrate your special day with a
    paid day off every year
  • Additional leave – enjoy an extra week off each year
    after 3 years of service
  • Ongoing learning and development – access programs
    & study assistance to grow your skills and career
  • Recognition that means something – be celebrated
    through monthly awards and our annual team awards program

    • Organisation Details

    Sureway Employment and Training lead the industry in
    Workforce Australia Employment Services and services to those with Disability.
    We also extend to the delivery of training and health supports. Sureway deliver
    innovative programs to job seekers, employers and learners across NSW, VIC,
    ACT, QLD, WA and SA. Our growing suite of services assists people to achieve
    their goals and aspirations in life.

    This position requires the successful applicant to
    undertake a National Police Check and relevant state-based screens. Applicants
    also must have the right to work in Australia and hold a valid driver’s licence
    with reliable transport.

    Submit a cover letter and current resume as soon as
    possible. Applications are being
    considered as they are submitted.

    We strive to create a culturally safe
    environment which allows people to feel supported in their identity and
    culture. We celebrate diversity and welcome applications from people of all
    backgrounds including Aboriginal & Torres Strait Islander peoples,
    individuals with disabilities, people with lived experience, individuals from
    LGBTIQA+ communities, and those from culturally and linguistically diverse
    backgrounds.


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