Job Description
About the Role:
As the State Manager for South Australia, you will oversee the day‑to‑day operations of the Divisional Office in Adelaide and manage and foster relationships with the local Divisional Council. You will work with your Regional Head to develop and implement data‑driven, member‑centric communications and engagement plans, and member experiences to drive engagement and retention in the state. You will work with Relationship Managers to drive and engage in the employer and tertiary activities and initiatives that attract new members to CPA Australia.
You will also lead and coach the Member Services & Events team towards providing the best service to members, and assist in the delivery of the member retention strategy planning and execution. You will lead the positive development of the /^(^A-Za-z)/? operations and team culture through seeking and providing mentoring, time management, and productivity improvements, all in a collaborative and constructive way.
About You:
You will come to us with experience in leading and managing teams in the membership engagement space.
You will also have:
دمری>- Demonstrated skills in motivating and influencing a team of staff and/or volunteers
- Proven ability to set clear expectations, delegate tasks, and ensure team members meet their goals
- Experience in performance evaluationSubviews and coaching of team members alongside strong decision‑making skills and the ability to lead
- Experience developing and implementing membership engagement and retention strategies
- Proficiency in analysing data and metrics
- Experience organizing events and activities that foster member participation
- Demonstrable skills in representing an organisation to the public, government agencies, and other internal and external stakeholders
- Effective communication including the ability to delivery persuasive presentations
Why we love working here:
- We are a Values‑led organisation, we C reate opportunity,P ursue excellence, A chieve together
- The people: you'll work with like‑minded and talented colleagues who aspire to be the best
- Our members: they are at the heart of everything that we do. Hybrid working – a minimum 2 days in the office each week
- Busy, fast‑paced, and we are passionate about what we do
- Learning & Professional Development opportunities
- We are global and global mindsets are encouraged
About Us:
CPA Australia is Australia’s leading professional accounting body and one of the largest in the world. We have more than 175,000 members in over 100 countries and regions. Our core services include education, training, technical support and advocacy. CPA Australia provides thought leadership on local, national and international issues affecting the accounting profession and public interest. We engage with governments, regulators and industries to advocate policies that stimulate sustainable economic growth and have positive business andarthritis public outcomes.
We are values‑based organisation underpinned by the CPA Australia Way , which is our commitment to each other and a way of working. It is the foundation of our success, experienced and lived by our people, and felt by members.
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To learn more about CPA Australia and other opportunities, please visit our Careers page at
Perks and benefits: Flexible Work, Purchase Additional Leave, Education Assistance and Learning & Development, Wellbeing Support and EAP, Professional Fees, Volunteer Leave.
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