Storage Engineer

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Responsibilities

• Understanding of Hitachi storage architecture and hardware configuration (such as G series, E series VSP and HCP platforms ).
• Knowledge of Fibre Channel (FC), iSCSI, and NVMe.
• Knowledge of RAID grouping in SAN storage.
• Knowledge of using various Hitachi software platforms such as Hitachi Navigator and Hitachi Ops Center to manage Hitachi storage system.
• Perform Root Cause Analysis (RCA) for hardware failures or connectivity issues.
• Knowledge of TCP/IP on troubleshooting connections issue between devices.
• Understand LUNs (Logical Unit Numbers) and DP-POOL in Hitachi storage to various platforms (Windows, Linux, VMware).
• Server management and troubleshooting skills.
• Understand the flow of incident report and case management to Hitachi support.
• Performance Monitoring: Monitor storage performance and capaci...