Job Description

Overview

We are partnering with a luxury fashion house seeking an experienced and service-driven Store Director to lead its boutique in Madrid. This role offers the opportunity to work within a confidential luxury retail environment defined by craftsmanship, heritage, and elevated customer experience, where attention to detail and discretion are paramount.

The Role

As Store Director, you will have full ownership of the boutique’s performance, overseeing client experience, commercial results, and operational excellence while upholding the highest service standards.

Key Responsibilities
  • Champion a refined, personalised client experience aligned with luxury service standards
  • Build and nurture long-term client relationships and a strong local client network
  • Represent the business with professionalism, discretion, and integrity
  • Drive store performance and achievement of commercial objectives
  • Analyse KPI...

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