Store Incharge

Key Responsibilities:
a. Sales Target Achievement
- To ensure implementation of promotional activities and create awareness of the Fabindia brand
- Identify potential customers and customize selling approach to cross sell/ up-sell
- Planning and Achieving the daily / monthly Store as well as category sales Targets of the stores
- Handling Customer queries
- To track and monitor retail metrices like mystery customer report, footfall, conversion, average bill value etc. and take corrective and timely measures
- Should be able to Gauge customer requirements, bulk orders and fulfillment of same
- Ordering the right product mix to meet customer/ store needs
b. Customer Service
- To ensure superior customer service at all times
- Ensure major customer issues / complaints /feedbacks are escalated to the Area Manger/MRH
- Ensure appropriate look and feel, smooth running and security of own stores
- Maximize the store Profitability and Productivity by foll...