Store Manager

What you’ll do







Customer Service









+ Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.



+ Enforces delivery of our operating model customer service standards.







+ Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.







+ Supports the organization in customer acquisition through the promotion of our customer loyalty and credit card programs.









Operations









+ Demonstrates and follows up on execution of Mark’s visual compliance standards, store maintenance and pricing standards.



+ Establishes plan and ...