Job Description
Job Purpose
Manages the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.
Education Qualifications
Graduation/ Post Graduation
Key Responsibilities
* Set store sales plans and quotas aligned with business objectives.
* Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy.
* Implement production, productivity, quality, and customer service standards.
* Recommend product lines and ensure appropriate merchandise mix.
* Drive sales, margin, shrink control, inventory management and cost optimization.
* Manage commercials and statutory compliance.
* Manage performance and foster teamwork among store staff.
* Identify and develop talent for critical positions.
* Address customer feedback to improve service and processes.
* Stay updated on competition and manage customer escalat...
Manages the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.
Education Qualifications
Graduation/ Post Graduation
Key Responsibilities
* Set store sales plans and quotas aligned with business objectives.
* Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy.
* Implement production, productivity, quality, and customer service standards.
* Recommend product lines and ensure appropriate merchandise mix.
* Drive sales, margin, shrink control, inventory management and cost optimization.
* Manage commercials and statutory compliance.
* Manage performance and foster teamwork among store staff.
* Identify and develop talent for critical positions.
* Address customer feedback to improve service and processes.
* Stay updated on competition and manage customer escalat...
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