Job Description

Your role in a nutshell

As an inspirational leader & activist, with enthusiasm for our brand and a strong connection to our purpose, you will drive the store & your team to deliver retail excellence, strong sales results & an engaging customer experience.


More about the role

  • Lead & work as part of a successful, engaged team to best meet the needs of our customers
  • Shape a customer focused store experience by leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to life
  • Problem solves effectively & proactively as much as possible using available resources
  • Communicate effectively & act as a flexible & responsible role model to your team
  • Ensure development of customer loyalty to further build The Body Shop brand
  • Meet sales & performance targets
  • Manage stock; monitor & manage change
  • Confidently use the data (KPI’s...
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