Job Description


  • Management of the store target by constantly monitoring sales performances through the main KPIs analysis, establishing and implementing specific action plans in cooperation with the Area Manager,

  • Make sure the store staff always implements the best selling ceremony including up-selling and cross-selling and guide the team to introduce all co-creation services as a key element of the Client Experience,

  • Build relationships with our local community and act as a Brand Ambassador aimed to enlarge the network to acquire new customer and consolidate loyal customers,

  • Attract, manage, develop, inspire, motivate and empower the team, demonstrating empathy, by building trust, leading by example, and delivering effective training and development,

  • Support and inspire the new staff throughout the on boarding experience,

  • Manage the employee performance development process and constantly provide feedbacks, suggesting corrective measures if needed, granting always a positive work environment,

  • Plan and conduct daily and weekly in store briefings to motivate the team, set objectives and show how to reach them.

Array

  • Fluency in English

  • Sales background: previous experience preferably in retail/ Customer service sector in similar role,

  • Strong communication and negotiation skills. Proving strong team building abilities,

  • Problem solving and effective time management skills

A globally recognised luxury fashion brand known for its handcrafted designs and effortless style

Great career opportunity in global retail brand

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