Store Manager

We are currently seeking a Store Manager to oversee the daily operations of a financial services retail location in Montreal. The Store Manager will be responsible for operational excellence, customer satisfaction, and team leadership in a fast-paced, customer-facing environment.

This position is for an experienced manager from the banking/financial sector who is comfortable in the field, capable of motivating a team, and providing high-quality customer service.

Key Responsibilities

• Welcome customers and handle inquiries in a professional and timely manner
• Manage daily store operations including opening/closing procedures, cash handling, and transaction oversight
• Recruit, train, supervise, and motivate store staff
• Conduct performance evaluations and provide ongoing coaching
• Create and manage staff schedules to meet operational needs
• Ensure excellent customer service and resolve escalated client concerns ...