Store Manager LensCrafters

Company Overview

LensCrafters is a place for visionaries, combining state‑of‑the‑art technology with a truly personal approach to eye care. It is part of EssilorLuxottica, a global leader in vision care products and digital solutions, and supports a community of over 200,000 employees worldwide.

Position Overview

Store Manager – Full-Time, senior‑level position at LensCrafters store # . The role focuses on leading the team to deliver exceptional customer service, drive key performance indicators, and maintain a safe, engaging environment.

Major Duties & Responsibilities

• Ensure the LensCrafters team provides unsurpassed Customer Service.
• Provide training and coaching using company‑approved programs.
• Analyze reports and create action plans to improve store KPIs such as NPS, Sales to Plan, Customer Count, Complete Pair, Labor, Training Saturation, Exam Growth, and others.
• Attract, hire, and retain highly ...