Job Description
Job Purpose
Manages the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.
Education Qualifications
Graduation/ Post Graduation
Key Responsibilities
- Set store sales plans and quotas aligned with business objectives.
- Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy.
- Implement production, productivity, quality, and customer service standards.
- Recommend product lines and ensure appropriate merchandise mix.
- Drive sales, margin, shrink control, inventory management and cost optimization.
- Manage commercials and statutory compliance.
- Manage performance and foster teamwork among store staff.
- Identify and develop talent for critical positions.
- Address customer feedback to improve service and processes.
- Stay updated on competition and manage customer escalat...
Manages the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.
Education Qualifications
Graduation/ Post Graduation
Key Responsibilities
- Set store sales plans and quotas aligned with business objectives.
- Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy.
- Implement production, productivity, quality, and customer service standards.
- Recommend product lines and ensure appropriate merchandise mix.
- Drive sales, margin, shrink control, inventory management and cost optimization.
- Manage commercials and statutory compliance.
- Manage performance and foster teamwork among store staff.
- Identify and develop talent for critical positions.
- Address customer feedback to improve service and processes.
- Stay updated on competition and manage customer escalat...
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