Job Description

Job Description

  • Supervise daily operations and staff performance
  • Ensure excellent customer service and smooth workflow
  • Monitor sales, inventory, and cash handling
  • Enforce company policies and standard operating procedures
  • Resolve customer concerns and operational issues
  • Assist in staff training, coaching, and scheduling
  • Prepare basic reports and coordinate with management

Qualifications

  • At least 1–2 years of supervisory or team lead experience
  • Strong leadership and communication skills
  • Customer-service oriented
  • Basic knowledge of operations, inventory, and cash control
  • Ability to work flexible hours

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