Job Description

JOB PURPOSE

Acting as an important member of the Account Management Team, the Account Coordinator serves as a valuable resource to existing customers by providing excellent customer service and enabling load count growth. The Account Coordinator acts as the front-line resource on the account(s) to which they are assigned and enable success in the customer supply chain.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Act as the front-line resource to provide customer service on the assigned account(s)
  • Provide direction to Logistics Planners in order to maximize their value.
  • Support Account Manager(s) by managing operational tasks.
  • Ensure the client experience meets the standards and expectations set forth by FreightPros powered by NTG.
  • Aid in achieving and exceeding account-level goals by providing support which encourages account growth and success.
  • Work alongside other account management coordinators in a...

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