Strategic Account Manager

We are looking for an account manager who is excited to grow at a fast-paced startup, take high ownership on behalf of their customers, and help bring innovation to convenience store owners globally. If you're smart, coachable, and motivated by success, this role is for you.

What You'll Do

• Manage customer accounts and build strong, long-term relationships with each one.
• Run regular check-ins and structured reviews that keep customers engaged, supported, and getting value.
• Help customers quickly reach their first value milestone and guide them toward deeper use of new features.
• Spot when an account is ready to add new products or new store locations and help move them forward.
• Collect high-quality customer references that contribute to new revenue.
• Catch early signs of dissatisfaction and take action to prevent downgrades or churn.
• Work closely with product and leadership to shar...