Job Description
Job Description:
The Strategic Account Manager (SAM) – Marketplace Services is a senior-level client-facing role responsible for managing and scaling eCommerce marketplace businesses across platforms like Amazon, Walmart, eBay, and Zalando. This role combines client strategy, marketplace operations, and account growth to support enterprise-level clients achieving revenue and GMV goals.
Responsibilities:
Client Relationship Management
● Serve as the primary point of contact for marketplace clients, ensuring strategic alignment and client satisfaction.
● Build and maintain strong relationships with clients, platform stakeholders, and internal
cross-functional teams.
● Lead regular strategy calls, executive touchpoints, and business reviews.
Marketplace Strategy & Execution
● Define goals around GMV, profitability, and channel diversification with clients.
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