Job Description

A leading customer experience management company based in Kuala Lumpur is seeking a strategic manager to oversee client relations and operational results. The ideal candidate will be accountable for financial performance and ensure high client satisfaction through effective communication and proactive assessment of client needs. Responsibilities include managing escalations, developing operational strategies, and coordinating with various internal departments to enhance service delivery. This role offers the opportunity to make a significant impact on client relationships and business objectives.
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