Job Description

Strategic Customer Service Manager (SCSM)

Department 


Database Cloud and Exadata Support


Strategic Customers Program (SCP) is a DB Cloud/Exadata initiative with the primary objective of optimal product and service experience for strategic accounts running business on Oracle’s Cloud Database Platforms: Autonomous Database, DB and Exa Cloud Services, Exadata, and ZDLRA. 


Due to client requirements, candidates must have bi-lingual written and oral communications in the following areas:

  • Japanese (native speaker)
  • English
  • Job Description


    Description


    Strategic Customer Service Manager (SCSM) is an individual contributor role responsible for providing strategic customers with the guidance and support needed to ensure successful and effective use of our Cloud/Exadata Database technology. The SCSM needs to have a strong technical background and possess leadership qualities. A successf...

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