strategic data-driven customer relationship management

Job Title: CRM Performance Manager

A prominent educational institution in Dubai is seeking a strategic manager to oversee the effectiveness of their customer relationship management (CRM) platform and performance reporting. This critical role involves providing valuable insights to support informed decision-making in student recruitment and admissions.

The ideal candidate will have expertise in analytics, data governance, and strong leadership skills. They should possess significant experience with CRM systems like Power BI, as well as the ability to lead reporting initiatives that strengthen the institution's recruitment strategy.

• Lead the development and implementation of a comprehensive CRM strategy
• Manage the effective use of data analysis tools to inform business decisions
• Collaborate with cross-functional teams to drive business outcomes through data-driven insights