Strategic Operations Program Support Director

Primary Responsibilities:

• Develop, Plan and execute Measurements, Reporting and Key initiative tracking across global organization

• Identify and support systemic improvements to program execution through new tools, processes, policies, procedures, standardization of project lifecycle, and best practices capture/sharing to support the organization’s strategic goals

• Identify potential program risks and issues early and proactively work with relevant stakeholders to mitigate them.

• Work closely with senior management on product strategy, organization initiatives, program reviews and quality management

• Perform end-to-end program management starting from inception to customer site deployment of software products

• Work across geographical teams to ensure timeline, quality and budget are kept in line with the program expectations

Required Experiences:

• Proven experience in managing complexities to drive operational efficiency, simplification and streamlined communications and reporting.

• Experience in interacting with VPs and higher for planning, budgeting, and strategic discussions

• Experience in playing a CATALYST role in change management

• Thorough understanding of project/program management techniques and methods

• Thorough understanding of continuous improvement principle and techniques

• Demonstrated experience managing cross functional teams to deliver comprehensive offerings or programs to market

• Collaborative, but confident leader who can ensure support from a diverse set of internal contributors to the overall mission of building a robust, external developer community

• Strong interpersonal, team building and sustaining relationship skills

• Excellent verbal and written communication skills, particularly presentation experience to senior levels of management

• Strong analytical and problem-solving skills

• Ability to organize and prioritize work, work independently and within ambiguity, produce deliverables, establish realistic goals and deadlines and manage changing priorities

• 12+ years program/product management experience

• Bachelor’s degree in business or related field of study

Preferred Experiences:

• Understanding of Blue Yonder’s or competitive supply chain solutions

• Excellent knowledge in using various MS tools, Confluence

• Experience with machine learning and AI , Automation

• Master’s degree in business or related field of study

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.