Job Description

A major financial services company in Vancouver is seeking a Workforce Management Specialist to join their growing team. This role includes monitoring service quality, preparing documents for forecasting and budgeting, and mentoring senior analysts. Ideal candidates should have at least three years of workforce management experience, strong analytical skills, and the ability to influence stakeholders. This position offers a hybrid work model with a competitive salary range of $87,200 to $106,600 based on experience.
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