Strategy & Operations Analyst

We are seeking a passionate, analytical, and collaborative Strategy & Operations Analyst to act as a hands-on strategic partner to the Country Manager Italy. This role will support multiple operational, marketing, and customer-related workstreams aimed at expanding our most successful credit card products.

The position requires a strong hands-on approach, pivoting from analysis to execution, making a direct impact on short-term challenges while contributing to strategic decision-making to drive long-term market growth.

Key Responsibilities

Process Engineering & Operational Improvements

• Map and document existing processes

• Identify inefficiencies and drive improvements

• Align process updates with central operations

Marketing Optimization

• Analyze funnel metrics

• Review and refine email marketing campaigns

• Test new concepts and improve mess...