Job Description

Location: San Antonio, TX 78229 (Onsite 90 days Remote)

Job Type: Contract-to-Hire

Start Date: March 30, 2026

Pay: $

Overview

Join our Viewer Experience team as a Streaming Support Specialist, assisting customers with account, billing, content, and navigation questions for major streaming platforms. You’ll handle phone and chat inquiries in a fast-paced environment while delivering an exceptional customer experience.

Responsibilities

  • Support viewers with account issues, billing questions, streaming/content inquiries, and basic site navigation.
  • Recommend suitable streaming products during interactions.
  • Navigate multiple systems and document all interactions accurately.
  • Manage back-to-back calls/chats in a high-volume environment.

    • Schedule

  • Training (Weeks 1–4): Mon–Fri, 8:30 AM–5:30 PM
  • <...

    • Apply for this Position

    Ready to join TEKsystems? Click the button below to submit your application.

    Submit Application