Student Access Office Specialist

About the Job

Qualifications

Required Qualifications

● High school diploma/GED and two years of related office and administrative experience. 
● Computer experience. Knowledge of and experience working with Macintosh/PC computer/word-processing software, multi-line phone system, photocopier, fax machine, database software or records keeping, Google Suite Applications, and calendar event scheduling. 
● Demonstrated experience in, and an ongoing commitment to, working effectively with and across diverse communities, including specific experience with one or more of the following identities/communities: people of color, including underrepresented groups and new immigrant populations; American Indians; people with both visible and invisible disabilities; women; people of various gender and sexual identities and expressions; and first-generation students from economically disadvantaged backgrounds.

Preferred Qualifications

● At least 3 years of experience in a customer service or general office setting and/or post-high school training; working knowledge and understanding of office operations and procedures. 
● Excellent verbal and written communication skills as well as customer service skills; must be able to work well with and communicate effectively with a variety of customers (students, staff, faculty, visitors, DRC staff); maintain and promote courteous interactions and a welcoming environment for visitors. 
● Demonstrated adaptability in learning new processes, procedures, software, and equipment. 
● Experience with data entry for accurate record keeping. 
● Good to excellent organizational skills and ability to create a professional atmosphere. 
● Ability to prioritize in a fast-paced environment using independent judgment. 
● Experience organizing, preparing agendas, and taking minutes for staff meetings. 
● Demonstrated experience with HIPAA, working with PHI, secure documents, and maintaining confidentiality. 
● Demonstrated experience in working independently, collaboratively, and consultatively. 
● Prior experience working with people with disabilities in a multicultural environment. 
● Experience in high traffic customer service settings; display effective problem solving techniques and planning. 
● Demonstrated commitment to continuous improvement by seeking and integrating feedback Essential 

Pay and Benefits

Pay Range: $22.45-$24.89; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type:Civil-Service & Non-Faculty Labor Represented Staff