Job Description

Overview

A higher education institution in Queensland seeks a Service Centre Assistant to serve as the first point of contact for students. You will provide exceptional service through various channels, manage inquiries, and help enhance student engagement. The ideal candidate possesses strong communication skills, digital literacy, and an understanding of student challenges. This full-time role requires managing multiple tasks effectively, contributing to a supportive environment for all students.

Responsibilities

  • Serve as the first point of contact for students.
  • Provide service through various channels, manage inquiries, and help enhance student engagement.

Qualifications

  • Strong communication skills
  • Digital literacy
  • Understanding of student challenges

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