Student Services Officer

Fixed-Term | Full-Time (6-month parental leave replacement)

Purpose-driven role supporting learners into meaningful employment

Based in Perth

Everthought is a leading building and construction Registered Training Organisation (RTO) delivering a wide range of nationally recognised qualifications across Australia. Our qualifications are highly regarded by employers across both the residential and commercial building sectors, and we pride ourselves on industry-leading student and employer satisfaction and referral rates.

We provide workplace-based training for apprentices, supported by high-quality online learning and assessment materials.

Everthought is a proud partner college of Laurus Education, a vocational education and training (VET) management company overseeing several institutes nationwide.

We are seeking a Full-Time Student Services Officer to join our Student Services team as a parental leave replacement for 6 months, based in Perth.

Why join Everthought?

• Professional development - As an education provider, we strongly believe in lifelong learning and actively encourage professional development.
• Make a difference - We are passionate about delivering a positive student experience and supporting our students to complete their qualifications and prepare for successful careers as qualified tradespeople.
• Flexibility - We value work–life balance and support flexible working arrangements. Permanent employees also enjoy an additional day of Birthday Leave—because celebrating you matters.

About the role

As a Student Services Officer, you will be a key point of contact for internal and external stakeholders, supporting the administration of domestic training programs, including apprenticeships, VET in Schools, and Job Seeker programs.

Your responsibilities will include:

• Liaising with the Sales team regarding student enrolments
• Maintaining enrolments in line with eligibility requirements and program criteria
• Accurate data entry and record maintenance
• Submitting AVETMISS data for funded training
• Liaising with trainers regarding student allocation and student progress
• Supporting the Student Services Manager with additional administrative duties as required

About you

• A strong background in RTO administration (government funding experience desirable)
• Proficiency in Microsoft Office and Microsoft Teams
• Experience using a Student Management System (aXcelerate desirable)
• High attention to detail and the ability to maintain accurate records
• Strong time management and prioritisation skills
• Excellent written and verbal communication skills
• The ability to multitask and adapt in a fast-paced environment
• Strong interpersonal skills, a positive work ethic, and a friendly, professional approach

How to apply

• If you’re interested in joining the Everthought team, please submit your CV and a cover letter outlining your suitability for the role.
• Please note that only shortlisted candidates will be contacted.