Student Success Executive ( Customer Success)

We are looking for enthusiastic and empathetic Student Success Executives to join our Student Success Team at CloodOn Musica Pvt Ltd. This role is pivotal in building strong relationships with students and instructors, ensuring their satisfaction, and enabling a seamless learning experience.

Skills/Qualifications:

• Excellent verbal and written communication skills
• Fluency in English, Hindi, and any regional language
• Strong problem-solving and time-management abilities
• High levels of empathy and patience
• Team player with a proactive mindset
• Familiarity with basic Excel
• Ability to work independently and manage multiple tasks

Requirements:

• Bachelor’s Degree (required)
• 1–3 years of relevant experience in customer support, education, or service-oriented roles

Responsibilities:

• Respond promptl...