Student Support Associate

Location: Gorakhpur - Medical Road Vidyapeeth

Job Summary:

The Student Support member role is a key position within our organization, primarily responsible for providing exceptional support to students who visit our support desk. This role requires strong English communication skills, a dedication to problem-solving, and a commitment to adhering to standard operating procedures to maintain the highest quality of service. If you are passionate about helping students succeed and thrive in their academic journey, this position is an ideal opportunity for you.

Key Responsibilities:

• Student Support: Interact with students who visit the support center, addressing their queries, concerns, and issues with professionalism and empathy.
• Query Resolution: Respond to student inquiries through various communication channels, including in-person visits, phone calls, ensuring prompt and accurate resolution...