Job Description
At Tend, we do dentistry differently — combining hospitality, technology, and clinical excellence to create a patient experience unlike any other. As the Studio Manager, you’ll lead day‑to‑day operations for your studio, ensuring that patients receive best‑in‑class care while your team feels supported, engaged, and inspired. You’ll oversee 10-20+ staff members, balancing operational excellence, financial performance, and culture‑building in equal measure.
What You’ll Do
- Lead Daily Operations: Ensure the studio operates efficiently across staffing, scheduling, inventory, and patient flow.
- Champion Patient Experience: Collaborate with providers and staff to achieve or exceed NPS and revenue goals while addressing patient concerns with compassion.
- Drive Performance: Monitor KPIs, coach your team in real time, and make adjustments to meet studio targets.
- Develop Your Team: Lead onboarding, training,...
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