Job Description

An innovative eCommerce fragrance retailer in Toronto is seeking a Customer Retention & Subscription Manager to enhance its subscription business. The ideal candidate will have 3–6+ years of relevant experience, strong data analysis skills, and a customer-first mindset. Responsibilities include improving customer lifetime value, developing retention strategies, and collaborating cross-functionally to optimize the subscription experience. This position offers a chance to drive growth using data-driven insights and innovative marketing strategies.
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