Job Description
General information- Country
- Mexico
- City
- Remote Location
- Job ID
- 42254
- Department
- Customer Support
- Experience Level
- ASSOCIATE
- Employment Status
- FULL_TIME
- Workplace Type
- Remote
- Description & RequirementsThe Subscription Services Manager is responsible for engaging with and managing relationships of existing customers ensuring a high level of satisfaction, retention, and growth by creating positive, mutually beneficial outcomes along with overseeing the process of renewing maintenance and subscription agreements to maximize Infor revenue.
A Day in the Life Typically Includes:
- Build and maintain strong relationships with customers to understand their needs and ensure satisfaction with Infor´s products, along with monitoring usage to identify potential adoption issues or areas for improvement.
- Collaborate with sales, customer success, and other departments to ensure a smooth renewal process and address issues...
- Mexico
- City
- Remote Location
- Job ID
- 42254
- Department
- Customer Support
- Experience Level
- ASSOCIATE
- Employment Status
- FULL_TIME
- Workplace Type
- Remote
- Description & RequirementsThe Subscription Services Manager is responsible for engaging with and managing relationships of existing customers ensuring a high level of satisfaction, retention, and growth by creating positive, mutually beneficial outcomes along with overseeing the process of renewing maintenance and subscription agreements to maximize Infor revenue.
A Day in the Life Typically Includes:
- Build and maintain strong relationships with customers to understand their needs and ensure satisfaction with Infor´s products, along with monitoring usage to identify potential adoption issues or areas for improvement.
- Collaborate with sales, customer success, and other departments to ensure a smooth renewal process and address issues...
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