Job Description

Job Profile

Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.

Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include:

  • Communicating with customers, contractors and insurer clients over the telephone, email and in writing
  • Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
  • Updating and creating building repair scopes using in-house schedule of rates
  • Assessing contractor estimates
  • Negotiating cash settlements for repairs with policyholders
  • Managing panel contractors, controlling repair schedules and costs
  • Settling claims under delegated autho...

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