Job Description
The Role:
Reporting directly to the Suites Manager, a Suite Supervisor is responsible for supporting all Suites food and beverage operations.
Responsibilities:
+ Event Weeks:
+ Complete company-wide safety training and any additional job-specific safety training.
+ Assist in training and daily management of Suites Staff.
+ Ensure effective operations of assigned areas.
+ Ensure proper suite set-up and cleanliness based on guests’ orders.
+ Maintain and control storage of high-volume food and beverage inventory. Communicate shortages to Suites and Warehouse Managers as needed.
+ Follow and encourage Suites Staff to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions.
+ Report all safety incidents (injuries and illnesses) to Suites Manager on the same day that the incident is reported.
+ Ensure all Suites spaces are clean and secured at the end of each shift.
+ Other duties as assigned.
+ Event Days:
+ Walk assigned spaces and ensure readiness for Suites Staff and guests’ arrival.
+ Coordinate Suites Staff for timely food item delivery according to timing communicated by Suites Manager.
+ Ensure all suites in assigned area receive all items paid for before guests' arrival.
+ Assist in helping guests and build rapport with guests and Suites Staff.
+ Report and resolve any guest complaints/requests with the assistance of Suites Manager.
+ Enforce and evaluate responsible service of alcoholic beverages in compliance with Legends Hospitality procedures.
+ Enforce standards for service, sanitation, product, and food quality.
+ Ensure all guest orders are closed and inventory is taken by Suites Staff.
+ Ensure all Suites spaces are clean and secured before releasing Suites Staff.
+ Other duties as assigned.
Qualifications:
+ Must be at least 18 years of age.
+ Excellent organizational, written and verbal communication, and interpersonal skills.
+ Knowledge and experience working with a POS system.
+ Customer service and fast-paced problem-solving skills under pressure.
+ Must be personable, proactive, and self-motivated.
+ Ability to work effectively independently and/or in a team environment
+ Ability to adapt to change quickly and prioritize tasks as needed.
+ Punctuality and dependability.
+ Basic knowledge of food and beverage preparations, service standards, and guest relations.
+ Excellent personal hygiene and a well-groomed appearance.
+ Ability to occasionally lift/move items weighing up to 30 pounds.
+ Must be able to work extended hours due to business requirements including late nights, weekends and holidays.
+ Minimum of 2 weekdays available for Suite setup.
Reporting directly to the Suites Manager, a Suite Supervisor is responsible for supporting all Suites food and beverage operations.
Responsibilities:
+ Event Weeks:
+ Complete company-wide safety training and any additional job-specific safety training.
+ Assist in training and daily management of Suites Staff.
+ Ensure effective operations of assigned areas.
+ Ensure proper suite set-up and cleanliness based on guests’ orders.
+ Maintain and control storage of high-volume food and beverage inventory. Communicate shortages to Suites and Warehouse Managers as needed.
+ Follow and encourage Suites Staff to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions.
+ Report all safety incidents (injuries and illnesses) to Suites Manager on the same day that the incident is reported.
+ Ensure all Suites spaces are clean and secured at the end of each shift.
+ Other duties as assigned.
+ Event Days:
+ Walk assigned spaces and ensure readiness for Suites Staff and guests’ arrival.
+ Coordinate Suites Staff for timely food item delivery according to timing communicated by Suites Manager.
+ Ensure all suites in assigned area receive all items paid for before guests' arrival.
+ Assist in helping guests and build rapport with guests and Suites Staff.
+ Report and resolve any guest complaints/requests with the assistance of Suites Manager.
+ Enforce and evaluate responsible service of alcoholic beverages in compliance with Legends Hospitality procedures.
+ Enforce standards for service, sanitation, product, and food quality.
+ Ensure all guest orders are closed and inventory is taken by Suites Staff.
+ Ensure all Suites spaces are clean and secured before releasing Suites Staff.
+ Other duties as assigned.
Qualifications:
+ Must be at least 18 years of age.
+ Excellent organizational, written and verbal communication, and interpersonal skills.
+ Knowledge and experience working with a POS system.
+ Customer service and fast-paced problem-solving skills under pressure.
+ Must be personable, proactive, and self-motivated.
+ Ability to work effectively independently and/or in a team environment
+ Ability to adapt to change quickly and prioritize tasks as needed.
+ Punctuality and dependability.
+ Basic knowledge of food and beverage preparations, service standards, and guest relations.
+ Excellent personal hygiene and a well-groomed appearance.
+ Ability to occasionally lift/move items weighing up to 30 pounds.
+ Must be able to work extended hours due to business requirements including late nights, weekends and holidays.
+ Minimum of 2 weekdays available for Suite setup.
Apply for this Position
Ready to join ? Click the button below to submit your application.
Submit Application